Privacy Policy
At The Lady Finger (“we,” “us,” or “our”), we are committed to safeguarding your personal information and safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website, theladyfinger.com, and our related services. We adhere to applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), with a strong focus on transparency, control, and user-centric practices.
1. Introduction
We respect your individual rights to privacy and data protection. It is our priority to maintain the confidentiality, integrity, and availability of your personal information. This Privacy Policy details our practices and your choices regarding the collection and use of your data while interacting with our website and digital services.
2. Scope of Policy and Role of Data Controller
This Privacy Policy applies to all users of the website theladyfinger.com, including registered users, subscribers, and casual visitors. For the purpose of GDPR, we act as the Data Controller of the personal data you provide or that we collect through your use of our website. Residents of California are additionally protected under the CCPA.
If you have questions about our data practices, you can reach us at: [email protected].
3. Categories of Data Processed
We collect and process personal data for specific purposes. The types of data we process include but are not limited to:
a. Usage Data – Information about your interactions with the website, such as your IP address, browser type, browsing sessions, time zone, and referring URLs.
b. Account Data – Personal details such as your full name, residential or billing address, email address, and telephone number, when you create an account or provide them voluntarily.
c. Profile Data – Data relating to your preferences, purchase history, wishlists, product engagement, and on-site behavior.
d. Communication Data – Records of support interactions, feedback, and other correspondence you initiate with us.
e. Technical Data – Device identifiers, operating system, browser configuration, and other technical information that helps deliver and optimize your experience.
f. Transaction Data – Information pertaining to your purchases, including billing details, shipping addresses, order status, and payment confirmations (excluding complete credit card numbers).
g. Preference Data – Your consents for marketing communications, subscription options, and expressed interests in particular product categories or services.
4. Legal Bases for Processing
We rely on one or more of the following valid legal bases for processing your personal data under GDPR:
– Consent: Where you have given consent for the specified use.
– Contractual necessity: When processing is required to perform a contract with you or take steps prior to entering into a contract.
– Legitimate interest: For purposes such as preventing fraud, optimizing website functionality, and enhancing user experience, provided such interests do not override your rights.
– Legal obligation: Where processing is required to comply with applicable legal and regulatory obligations.
5. Your Rights Under Privacy Laws
Subject to applicable laws and conditions, you have the following rights concerning your personal data:
– Right of Access – You are entitled to request what personal information we hold about you, along with how it is processed.
– Right of Rectification – You may request the correction of inaccurate or incomplete personal data.
– Right to Erasure – You may request that your data be deleted, subject to lawful retention obligations.
– Right to Restrict Processing – You can request limited processing of your data under certain conditions.
– Right to Data Portability – You can request a machine-readable copy of your personal data or have it transferred to another provider.
– Right to Object – You may object to processing based on our legitimate interest, including direct marketing activities.
– Right not to be subject to automated decision-making (where applicable).
– Right to Opt Out (California residents) – You may opt out of the sale of personal information, as provided by the CCPA.
To exercise any of these rights, please contact [email protected].
6. Security Measures
We implement industry-standard safeguards to protect your data, including:
– Encryption of data transmissions using SSL/TLS protocols
– Firewalls and access controls to restrict unauthorized access
– Regular security audits and internal risk assessments
– Secure data backups for business continuity
– Staff training on data handling, confidentiality, and security best practices
While no system is impervious, we diligently strive to prevent unauthorized access and misuse of your personal information.
7. International Data Transfers
We may transfer your personal data to jurisdictions outside your region, including the United States and other countries that may have different data protection standards. In such cases, appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, ensuring adequate protection of your rights and freedoms.
8. Data Retention
We retain personal data for as long as is necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by law. In general:
– Usage Data: up to 12 months
– Account and Profile Data: while your account remains active, and up to 5 years afterward for audit purposes
– Transaction Data: 7 years for tax and financial record-keeping
– Communication & Support Data: up to 3 years
– Technical and Cookie Data: governed by cookie expiration lengths or user request
– Preference Data: until you withdraw consent or unsubscribe from communications
Upon expiration of the retention period, data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar tracking technologies on theladyfinger.com to enhance your browsing experience. Cookies may be:
– Essential: Needed for site functionality and user authentication
– Functional: Supporting features like language and personalized settings
– Analytics: Collecting aggregated usage data to improve usability
– Performance: Monitoring page load times and error rates
We do not use cookies to collect sensitive information or to make automated decisions about you.
10. Cookie Management and Compliance
You are in control of your cookie preferences. Upon your first visit to theladyfinger.com, we provide you with the option to accept or customize cookie settings in compliance with GDPR and CCPA. At any time, you may change your consent using our Cookie Settings tool available in the footer of the website or configure your browser to reject non-essential cookies.
California users may also use the “Do Not Sell My Personal Information” link to limit data sharing under the CCPA.
11. Protection of Children’s Privacy
The services offered on theladyfinger.com are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children without appropriate parental consent. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information promptly.
12. Policy Updates and Notifications
We may revise this Privacy Policy to reflect changes in our privacy practices, legal obligations, or business operations. Material changes will be communicated through our website or via direct email (where appropriate). Your continued use of theladyfinger.com after such updates constitutes your acknowledgment of the revised Privacy Policy.
13. Contact and Further Information
Should you have any questions, concerns, or requests regarding this Policy or your personal information, you may contact us at:
Email: [email protected]
We are firmly committed to data compliance and the protection of your rights under applicable privacy and data protection laws. Please do not hesitate to reach out to us with any privacy concerns or inquiries.